Privacy Policy

1. Who we are

This Privacy Notice applies to services provided by AI MARKETING GROWTH ("we", "us", "our"). AI MARKETING GROWTH is the data controller for personal data processed through our website and application.

2. Data we collect

• Account data: name, email address, login credentials.
• Usage data: messages, prompts, and conversations you create in the app.
• Support data: messages you send us through support channels.
• Technical data: IP address, device identifiers, browser type, and log data.
• Cookies: essential cookies for authentication and session management.

3. How we use your data

• Create and secure your account (legal basis: contract performance).
• Provide and improve the service (legal basis: contract, legitimate interests).
• Prevent fraud and abuse (legal basis: legitimate interests, legal obligation).
• Respond to support requests (legal basis: contract performance).
• Comply with legal obligations (legal basis: legal obligation).

4. Sharing your data

We share personal data only with:

• Paddle.com Market Ltd — our Merchant of Record for payments, subscription management, tax compliance, and invoicing.
• Infrastructure providers — cloud hosting, database, and email delivery subprocessors that operate under contractual data protection obligations.
• AI model providers — used solely to generate responses to your prompts.
• Professional advisers — legal, accounting, and audit advisors when required.
• Authorities — where required by applicable law.

5. Data retention

We keep your personal data for as long as your account is active. When you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain it to comply with legal, accounting, or reporting obligations.

6. International transfers

Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to withdraw consent. You may also lodge a complaint with your local supervisory authority. To exercise these rights, contact us using the details below. We aim to respond within one month.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and secure authentication — to protect your personal data.

9. Cookies

We use essential cookies required to sign you in and keep your session active. We do not use advertising cookies. You can control cookies through your browser settings.

10. Contact

For privacy questions or to exercise your rights, contact AI MARKETING GROWTH through the support channels available in the app.